FAQ


Q: How do I choose which coffee to buy?
A: We offer roughly 50 coffees at any given time, and you will find a flavor description listed with each coffee. You can also read up on the difference between our roast levels here.

We advise you to take a minute and ask yourself what you are looking for in a coffee. Are you seeking the brightness and flavorful acidity found in coffees from the Americas? Or are you looking for a medium-bodied cup with a fruity aftertaste, as offered by the African coffees? If you don’t love the acidity of coffee, but desire full flavor, robustness, and depth, we recommend an Indonesian coffee. If you need help deciding, or have any questions, please call us at (508) 393-2821 or stop by our retail location.

Q: How should I store my coffee beans?
A: Coffee is best kept in an airtight bag, which is why we package our coffee how we do. The other way to store coffee is an airtight container. When it comes to coffee, oxygen is bad. If you are going to consume it within five days, keep it away from heat, light, moisture, and fragrance. Coffee that will not be brewed within three to five weeks should be kept in an airtight container and frozen. In a freezer, ground coffee will maintain its quality up to an extra month, and whole bean coffee up to an extra two months.

Q: What is the best way to brew my coffee?
A: How you brew your coffee will also impact its flavor and richness. We like our coffee strong, so we’ll tell you how we brew coffee. It’s best for you to experiment a little and learn to brew to your liking.

Our method: Measure out the right amount of beans (we use 2 level tablespoons for each 6 ounces of water). The grind size depends on your brewing method: Drip makers require a medium grind, while a French press calls for a coarse grind. An espresso uses a fine grind. Brew the coffee with fresh, clean water in a clean coffeemaker. Coffee is 98 percent water, so it is important that it not add any taste. The water should be 195-202 degrees – but not boiling. When the coffee is finished brewing, remove it immediately from the burner and transfer it to a thermal carafe.

Q: What should I look for when I compare coffee prices?
A: At some point, coffee companies stopped selling coffee by the pound in supermarkets. Store-bought cans are 11.5 ounces or 13 ounces. At Armeno, we sell coffee by the pound – a full 16 ounces.

When comparing coffee prices, please keep in mind the weight, and of course, the quality. A can of coffee from the store may seem cheaper, but you are not getting the full pound. Also, you are likely buying coffee that was roasted months ago, from a blend of inferior beans, and already ground so that any flavor is long gone.

Q: Why should I be concerned about when my coffee was roasted?
A: In the case of coffee, fresh is always better. The clock begins ticking as soon as coffee is roasted. It should be consumed within two to three weeks before the oils begin to dry up and flavor and fragrance are degraded.

Q: How is my shipping calculated?
A: Our shipping cost is carrier calculated directly from UPS based on your location and the weight of the coffee you purchase. There are no hidden fees or charges, it's that simple! Currently, we offer free shipping on all orders of $29 or more.

Online payments are secured by Authorize.net ensuring the safety of all transactions.

Q: How quickly will I receive my coffee if I order online?
A: We're able to provide the quickest turn-around time when you order on a roasting day (Mon-Thurs every week)! Otherwise, all orders placed over the weekend will be attended to ASAP the following week.

You can typically expect your order to be shipped 1-3 roasting days after placing your order. We mainly ship via UPS, and delivery time is typically 1-2 days depending on your location. Plan ahead if it's winter holiday season!

Feel free to give us a call at (508) 393-2821 or shoot us an email at beans@armeno.com if you have questions regarding your order status!

Q: Do you have an option for pick-up?
A: Yes! While checking out online, you will be given the option to select either 'shipping' or 'pick-up.' Simply click on the correct tab and then fill in your information. You will receive an initial confirmation email once your order has been placed, and a second email notification when your order is ready for pick-up.

Orders are placed in a bag with your name on it, and can be found either in one of the white bins placed in front of the building, or inside our retail location (during inclement weather). These bins will be out during business hours only (Mon-Sat 9-5). If you are unable to pick-up your order the same day you're notified, don't worry! Orders remaining at the end of the day will be brought inside for the night and then put out again the next morning.

Orders are typically filled within 1-3 days. We do not guarantee same-day pick-up. For the best chance at a same-day fulfillment, we suggest placing your order on one of our roasting days (Mon-Thurs every week), or calling ahead to see what coffees we already have available before placing your order.

Q: Is there a way to repeat my order?
A: 
Yes! Click here to read up on our coffee subscription option and to find instructions on how to get started.

Q: Can I create a subscription for pick-up?
A: Yes! Give us a call at (508) 393-2821 or shoot us an email at beans@armeno.com and we'll help you get that set up.


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